Returns & Exchanges
At GOLDEN GILT, we stand behind the quality of our jewelry and want you to be fully satisfied with your purchase. If you are not completely happy, you may return or exchange your items within 30 days of delivery provided they are in original, unworn condition.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Securely pack your items in their original GOLDEN GILT packaging, including all certificates and protective pouches to ensure a safe transit.
- 3.Ship It Back
Print your prepaid shipping label provided by the portal and drop off your package at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects and approves your return, your refund or exchange will be processed within 5-7 business days.